Apr 30, 2020 · To add a Call Queue click on the “Call Queues” function in the 3CX Management Console and: Click“Add”, enter a name for the queue and select a virtual extension number. “Polling Strategy”– define how calls are distributed to agents:. Hi guys, I have created a call queue which consists of several agents. Currently my polling strategy is Prioritized hunt. When a caller calls the queue, I want it to be moved to the second agent in the queue if the first agent doesn't pick up after 8 seconds.. 3CX’s WebRTC-based web conferencing feature is an easy-to-use solution that is included in ... surveys, polls and feedback as well as remote desktop control the possibilities with web conferencing are limitless. Visualize a sales pitch with video ... Advanced Queue Strategies and Real-Time Statistics 3CX contact center software ensures you. "/>3cx polling strategy